Shipping policy
Shipping Policy
Last Updated: July 31, 2026
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location:
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Domestic Shipping: 7-12 business days
Please note that these are estimated delivery times and may be affected by weather, customs, or courier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Free shipping may be offered on eligible orders during promotions or when minimum purchase requirements are met.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (when available) so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments
While we work with trusted shipping partners, occasional delays may occur that are beyond our control. If your order has not arrived within the expected timeframe, please contact our support team, and we will do our best to assist you.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your request and work toward a suitable resolution.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We are always happy to help.